Privacy Policy
Weiss Casino / WeissBet / Weiss Bet is committed to ensuring the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data we gather from our users. By using our services, you agree to the terms of this Privacy Policy. Please take the time to read it carefully.
1. Information We Collect
We collect information when you register, use, or interact with our website, and in order to provide you with an optimal gaming experience. The types of information we collect may include:
1.1 Personal Information
When you create an account with Weiss Casino, we collect personal details, including but not limited to:
- Full Name
- Date of Birth
- Gender
- Contact Information (email, phone number)
- Residential Address
- Payment information (e.g., credit/debit card details, e-wallet details)
1.2 Account Information
This includes information related to your account activity, such as:
- User ID and password
- Transaction history (deposits, withdrawals, and betting activity)
- IP address and device details
- Location data (if provided or necessary for legal or regulatory compliance)
1.3 Technical Information
We may collect non-personal data through automated technologies such as cookies and web beacons. This includes:
- Browser type and version
- Device type and operating system
- Pages viewed on the site
- Click-through and navigation data
2. Purposes of Collecting and Processing Information
We use your personal information for a variety of purposes to ensure that you have a seamless experience with Weiss Casino. The main uses of your data include:
2.1 Providing Our Services
We use your personal information to:
- Create and manage your account
- Process your deposits, withdrawals, and bets
- Offer personalized gaming recommendations and bonuses
- Ensure compliance with legal and regulatory requirements
2.2 Communication
We may use your contact details to communicate with you about your account, such as:
- Account verification
- Promotional offers, updates, or newsletters (if you have opted in)
- Customer support queries and resolutions
2.3 Security and Compliance
We collect and process your information to:
- Protect your account and ensure secure transactions
- Verify your identity for compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
- Prevent fraud and detect unauthorized activity
- Comply with legal, regulatory, and licensing obligations
3. Security
We take your privacy seriously and implement robust measures to protect your personal data. These measures include:
3.1 Encryption and Secure Storage
Your personal data is stored securely, and sensitive information (such as payment details) is encrypted using industry-standard security protocols (SSL/TLS encryption). We use secure servers and implement strong data protection practices to prevent unauthorized access.
3.2 Limited Access
Access to your personal information is limited to authorized personnel only. We ensure that our employees and partners who need access to your information for operational or regulatory purposes comply with strict data protection standards.
3.3 Third-Party Providers
We may share your personal information with third-party service providers who help us process payments, deliver promotional offers, or manage customer support. These third parties are required to handle your data in accordance with our privacy policy and applicable data protection laws.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience on our website. Cookies are small files stored on your device that help us understand how you interact with our site. These technologies help us:
- Analyze website traffic and user behavior
- Improve site functionality
- Remember your preferences and login information
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the website and your ability to access certain features. Read more about our Cookie Policy.
5. Data Transfers
Weiss Casino will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:
5.1 With Regulatory Authorities
We may share your personal information with regulatory authorities or law enforcement agencies when required by law or to comply with legal obligations, such as anti-money laundering (AML) or Know Your Customer (KYC) regulations.
5.2 With Service Providers
We may share your data with trusted third-party service providers who assist us in providing our services, such as payment processors, marketing platforms, or customer support teams. These providers are contractually obligated to handle your data with the same level of care and security as we do.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring party. We will notify you if this occurs, and your information will remain protected in accordance with this Privacy Policy.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Once your personal information is no longer needed, we will securely delete or anonymize it.
In general, personal data related to account activities (e.g., transaction history) will be kept for a period of at least 5 years, as required by applicable legal, regulatory, and anti-money laundering (AML) obligations. If you request account deletion or closure, we may retain certain information to comply with our legal obligations.
7. Data Subject Requirements
As a data subject, you have the following rights regarding your personal data:
7.1 Right to Access
You have the right to request a copy of the personal data we hold about you. If you would like to make such a request, please contact our support team.
7.2 Right to Correct or Update Your Information
You may update or correct your personal information by logging into your account or contacting customer support.
7.3 Right to Withdraw Consent
If you have opted in to receive marketing communications, you can withdraw your consent at any time by unsubscribing from our emails or contacting customer support.
7.4 Right to Delete Your Information
You may request that we delete your personal data. Please note that in some cases, we may retain your data if it is required for legal or regulatory reasons.
8. Processing Data Through Consent
We rely on your consent to process certain types of personal data, including marketing and promotional communications. You can withdraw your consent at any time, and this will not affect the legality of the processing before the withdrawal.
If you provide consent to receive marketing communications, you can withdraw your consent by:
- Unsubscribing from marketing emails through the unsubscribe link included in each email.
- Contacting our support team to opt out of receiving marketing communications.
9. Children’s Privacy
We do not knowingly collect or solicit personal information from individuals under the age of 19 (or the legal gambling age in your jurisdiction). If we discover that a user under the legal gambling age has provided us with personal information, we will take immediate steps to delete that information and terminate the account.
10. Changes to this Privacy Policy
Weiss Bet reserves the right to update this Privacy Policy from time to time. Any changes will be communicated through our website, and the updated policy will be effective immediately upon posting. Please review this page periodically for any updates.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at [email protected].
Weiss Casino is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. We value your trust and aim to provide a safe and enjoyable gaming experience for all players.
