Responsible Gaming

At Weiss Casino (also known as WeissBet or Weiss Bet), we are committed to creating a safe, fair, and responsible gaming environment for all our players. Gambling should always be a form of entertainment — not a source of income or a way to cope with personal difficulties.

This page provides information and tools to help you play responsibly and recognize the signs of problem gambling.

Our Commitment

Weiss Casino actively promotes responsible gambling through:

• Age and identity verification
• Self-assessment tools
• Player protection features (limits, timeouts, self-exclusion)
• Staff training and support procedures
• Collaborations with Canadian mental health and addiction support services

Know the Risks

While gaming can be fun and exciting, it's important to be aware of potential risks. Problem gambling can affect mental health, relationships, and financial well-being. You might be at risk if you:

• Gamble to escape stress or negative emotions
• Lie to others about your gambling habits
• Chase losses or gamble with money you can't afford to lose
• Neglect work, family, or responsibilities because of gambling

If you identify with any of these, it might be time to take action.

Tools for Stay in Control

Weiss Bet provides a suite of player protection tools that you can activate at any time from your Account Settings:

1. Deposit Limits

Set daily, weekly, or monthly deposit limits to manage how much you spend.

2. Loss Limits

Control how much money you're comfortable losing within a set timeframe.

3. Session Limits

Choose how long you want to be able to play before being automatically logged out.

4. Reality Checks

Enable pop-up reminders at intervals (e.g., every 30 or 60 minutes) to keep track of your gaming time.

5. Take a Break (Time-Out)

Temporarily suspend your account for a chosen period (24 hours up to 6 weeks).

6. Self-Exclusion

If you need a longer break, you can request self-exclusion for 6 months, 1 year, or permanently. During this time, you will not be able to log in, deposit, or receive marketing messages.

To activate any of these features, visit the "Responsible Gaming" section in your profile or contact [email protected]. Read more about our Self-Exclusion Policy.

Support Resources

If gambling is negatively impacting your life, you’re not alone — help is available:

• ConnexOntario (24/7): 1-866-531-2600 | connexontario.ca
• GamTalk (Online Community): www.gamtalk.org
• Centre for Addiction and Mental Health (CAMH): www.camh.ca

These services offer free, confidential advice, support, and referrals to treatment programs.

Underage Gambling

WeissBet Casino has zero tolerance for underage gambling. We use advanced verification systems to ensure all players are 19 years of age or older, or the legal age in their province/territory. Parents and guardians can help prevent access to gambling sites with parental control software such as:

• Net Nanny
• CyberPatrol
• Qustodio

Employee Training

Our customer support team receives regular training on responsible gambling practices, so they can help guide players who may be experiencing gambling-related harm or who want to activate safer play tools.